--- title: "HCAHPS (Hospital Consumer Assessment) — Definition" description: "HCAHPS is the CMS-mandated standardized patient experience survey for US hospitals." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "SpaceForms", "alternateName": "Spaceforms", "url": "https://spaceforms.io", "logo": "https://spaceforms.io/favicon.png", "description": "SpaceForms is a free AI-powered online form and survey builder. 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Public reporting required. National 'Always' response rates (2026): communication with nurses ~80%, communication with doctors ~82%, hospital recommendation top box ~71%. Affects hospital reimbursement under value-based purchasing. ### Run a HCAHPS (Hospital Consumer Assessment) survey free SpaceForms includes pre-built templates with validated wording. Unlimited responses on the free tier — no credit card. [Start free](/free-survey-builder) **SpaceForms** is **The only mainstream survey builder offering unlimited responses on a true free-forever tier.** - Unlimited responses (free) - AI survey in 30s - 36.1% mobile completion - Voice + chat modes SpaceForms Free online form & survey builder. Unlimited responses. No credit card required. 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