Understand what drives employee satisfaction and create a workplace where people want to stay.
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Employee satisfaction measures contentment with job conditions (pay, benefits, environment), while engagement measures emotional commitment and effort. You can have satisfied but disengaged employees (comfortable but not motivated) or engaged but dissatisfied employees (passionate but frustrated by conditions). Measure both for complete insights.
This template assesses key satisfaction factors: role fit and job responsibilities, compensation fairness, work-life balance, benefits package, and physical work environment. These are 'hygiene factors'—when absent, they cause dissatisfaction, but their presence alone doesn't create engagement. Address satisfaction issues as a foundation for building engagement.
Satisfaction issues often have tangible solutions: compensation analysis and market adjustments, flexible work arrangements, benefits package enhancements, workspace improvements, or role redesign. Unlike engagement, which requires cultural shifts, satisfaction issues can often be addressed through policy or resource allocation changes.