Perfect your onboarding process by gathering feedback at critical milestones in the new hire journey.
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The first 90 days determine whether new hires will thrive or leave. Organizations with strong onboarding processes improve retention by 82% and productivity by 70%. Regular check-ins at 30, 60, and 90 days allow you to catch and fix issues while the new hire is still forming their impression of your company.
Each milestone has different focus areas. 30 days: logistics, tools, role clarity, and initial welcome. 60 days: integration with team, understanding goals, manager support. 90 days: confidence in role, sense of belonging, early impact, and long-term fit. This template works for all three milestones—just adjust the timing of distribution.
Use survey data to: identify gaps in onboarding materials or processes, flag new hires who need additional support, evaluate manager effectiveness at onboarding, and track onboarding improvements over time. Quick wins include clarifying role expectations, improving access to tools, and ensuring managers schedule regular check-ins.